Human eyes play an important role in everyday social interactions. However, the cues provided by eye movements are often missing or difficult to interpret in computer-mediated remote collaboration. Motivated by the increasing availability of gaze-tracking devices in the consumer market and the growing need for improved remotecollaboration systems, this thesis evaluated the value of gaze awareness in a number of video-based remote-collaboration situations.
This thesis comprises six publications which enhance our understanding of the everyday use of gaze-tracking technology and the value of shared gaze to remote collaborations in the physical world.The findings of this thesis can contribute towards designing future remote-collaboration systems; towards the vision of pervasive gaze-based interaction; and towards improved validity, repeatability, and comparability of research involving gaze trackers.